Lifeline Hospital is dedicated to respecting your rights as a patient and fostering a partnership in your care.
Patient Rights:
Right to Respectful Care: To receive considerate, respectful, and non-discriminatory care.
Right to Information: To be informed about your diagnosis, proposed treatment plan, risks, benefits, alternatives, and estimated costs in a language you understand.
Right to Informed Consent: To give voluntary consent before any procedure or treatment, after receiving adequate information.
Right to Privacy & Confidentiality: To have your medical records and discussions kept confidential, in compliance with applicable laws.
Right to a Second Opinion: To seek a second opinion from another qualified healthcare professional.
Right to Safety: To receive care in a safe and clean environment.
Patient Responsibilities:
Provide Accurate Information: To provide complete and accurate information about your medical history, current condition, and medications.
Follow Treatment Plans: To participate in your care by following the agreed-upon treatment plan and instructions from your healthcare team.
Respect Hospital Environment: To respect hospital property, follow hospital rules, and be considerate of other patients and staff.
Financial Obligations: To understand and fulfill your financial obligations for the services received in a timely manner.
Ask Questions: To ask questions if you do not understand any aspect of your care.